Privacy Policy

1. Data Controller – Who is responsible for your data?

Identity: MAO FLÓREZ
Brand / Commercial Name: Mao Flórez | Fe, Mentalidad y Propósito
Phone: +57 (312) 394 5797
Email: maoflorez.cads@gmail.com
Domain: maoflorez.com
Contact person: Mao Flórez

2. Purpose – Why do we process your data?

In accordance with Regulation (EU) 2016/679 (GDPR), we inform you that the personal data you provide will be processed for the following purposes:

Service management:
To manage the contracting, billing, delivery, and follow-up of services or digital products purchased through the website or external platforms linked to it.
Communications and updates:
To periodically send information about content, services, events, news, or updates related to the activities provided by Mao Flórez, unless the user objects or withdraws consent.
Commercial information:
To send promotional or commercial information related to the services offered, provided the user has given explicit consent.
Legal compliance:
To comply with legal obligations, prevent fraud, and verify contractual obligations.
Required disclosures:
To provide data to government bodies, authorities, or third parties when legally required.

3. Data Categories – What information do we process?

Depending on your use of the site, we may process:

Identification data (name, email, phone number).
Metadata from electronic communications (IP address, browsing data).
Commercial information related to purchased content or services.
If you provide third-party data, you declare having their consent.

4. Legal Basis – What legitimizes our data processing?

We process your data based on:

Your explicit consent, requested before sending newsletters or commercial emails.
Execution of a contract, when you purchase a product or service.
Legal obligations, applicable to the website owner.
Legitimate interest, when necessary for fraud prevention or website security.

You may withdraw your consent at any time without affecting the legality of prior processing.

5. Data Retention – How long do we keep your data?

Personal data will be stored only for the time necessary to fulfill the purposes for which they were collected, unless you request their deletion.
Afterward, data may remain blocked for the legally required period for compliance and liability purposes.

6. Recipients – Who has access to your data?

Your data may be shared with:

Service providers of hosting, email marketing, analytics, or content management.
Payment platforms when required for completing transactions.
Law enforcement or government authorities if legally required.
Banks or financial institutions for billing.

All providers have signed data-processing agreements ensuring compliance with GDPR.

Some providers may be outside the EU. In such cases, transfers are regulated with appropriate guarantees.

7. Data Security – How do we protect your data?

We apply technical and organizational measures to ensure data confidentiality and security, such as:

Encrypted communications (HTTPS).
Encrypted storage of sensitive data on secure servers.
Access control and protective measures against unauthorized access.
Regular security reviews.

8. Your Rights – What rights do you have?

You may exercise the following rights at any time:

Access your personal data.
Request correction of inaccurate data.
Request deletion when no longer needed.
Limit data processing.
Object to processing based on personal circumstances.
Request data portability.
Withdraw consent at any time.

To exercise your rights, contact:
📩 maoflorez.cads@gmail.com

You may also file a complaint with the Spanish Data Protection Agency (AEPD) or any competent authority.

9. Modifications

Mao Flórez may modify this Privacy Policy at any time. Any substantial change will be notified to users for acceptance.

Last update: January 2025

10. Cookies Policy

You may also review our Cookies Policy on this website.